Human Resources and Service Managers worry when they have not heard from a technician in a couple hours. A 2014 study by Software Advice found that 67% of customers will not re-hire if a technician is an hour late to a job. Revolutions Solution allows for the routing of technicians, and two-way dispatch. This ensures they make it to their next call on time. Pronto Progress offers extensive services for the field service and manufacturing companies.
Technology has changed the landscape of the field service and maintenance/repair industries. Customer service has become more important than ever. Revolutions Solution integrates your software to ensure that your organization can become more efficient.
If your FSO/MRO is considering EPICOR, you've found a partner with Pronto Progress. Pronto Progress would welcome a chance to give you and your team a custom demonstration of this fully Microsoft(R) stack based solution for your business needs. EPICOR Mobile Field Service is a workflow-based solution that works with your PDA. Your company can track labor, update rosters, and visualize your work flow from the field. Field service management is perfected with EPICOR.
QAD is a premier ERP with deep roots in Automotive and Medical manufacturing. The Field Service Scheduler tool from QAD can centralize scheduling, properly map out service calls, and improved visualization of a technician's workload. QAD is Progress(R) based and Pronto Progress derived it's name from PSC's software.
This very standard ERP has now evolved to work with the field service management industry, Infor Service Management for Field Service is a mobile solution for your company that can work on or off line. With any mobile device, a technician can make decisions on the fly. Access service and inspection history, parts availability, and sales capabilities on the go. Infor works with businesses of all sizes to improve their capabilities.