Professional Services

We specialize in ERPs such as EPICOR Vantage, EPICOR Vista, EPICOR ERP as well as other EPICOR softwares. Our other specialties include Syteline, Syman, Symix, QAD, MFG/PRO, Microsoft Dynamics, AX, Dynamics 365 and technologies such as SQL, Formtrap, C#, VB, Silverlight, Telerik, Nativescript, TypeScript, Progress®, OpenEdge, SSRS, Crystal, and Corevu.

3 LEVELS OF BUSINESS PROBLEM SOLVING EXPERTISE

IT'S BIG AND COMPLICATED

Pronto Progress specializes in technical business problem solving. Our relationship based contract service allows our customers to flexibly staff projects or support with full time or part time or on-call staffing. If you're looking for a large scale project such as an ERP implementation, or want to switch altogether to another ERP provider this is the right level for you. Pronto serves Johnson Controls as their QAD Center of Excellence (COE). The QAD COE staff of Pronto Progress is nearly all on-site at Johnson Controls International or their plants world wide. Johnson Controls International has recognized individual work by Pronto Progress dozens of times since 1981. Our focused talent gets your project finished so that you can reap the returns on your business investment.

IT'S IMPORTANT WITH A BIG PAYBACK BUT WON'T TAKE TOO LONG TO DO

Pronto Progress offers the Go Forward℠ Plan, a subscription based model with a 100% money back guarantee. You get 3 opportunities a month at just $495, 400,00€, or $545.00 CAD. These projects can range from an ERP upgrade, needing help with W2 forms, integrating with Amazon Web Services, or you're thinking of getting a new online vendor portal. We design it and get you a price if you want us to solve your problem for you.The Go Forward℠ plan doesn't just deal with software, it can be about anything related to business processes. A ROI analysis, cost, timeline, change request process, KPIs, and many other items are included in the solution statement you receive with each opportunity used.
If you're not to sure how to fix your problem and just want to get someone else's opinion - no problem. We can help. Think of Go Forward℠ as the one stop shop for all your business problem solving needs. Go Forward℠with your company's objectives and needs.

HARDLY TAKES ANY TIME BUT IT NEEDS TO BE DONE NOW

You need immediate action. This is combination of Go Forward℠ and a traditional MSP (Managed Service Provider) with an SLA (Service Level Agreement) traditional provider. We offer cafeteria style support with a responsive SLA. Your business will have access to subject matter experts in a matter of minutes or a few hours, not days or weeks. We get the job done in 4 hours or less. Enterprise Services coverage includes
Network & Internet
DBA and Backups
QAD, INFOR, EPICOR, Manage 2000
EDI, QUOTES, Shop Floor, eCommerce, MES, Capacity to Promise, Scheduling, KPI, Down rev support Vantage, Vista, Syman, Syteline, Symix. On site staff Augmentation Functional support for front and back office. Temporary functional support for Accounting Engineering, Purchasing and Scheduling.

PROGRESS DEVELOPMENT AND MAINTENANCE

Pronto Progress became a partner of Progress® Software Corporation, Ticker PRGS in 1990. Pronto Progress has maintained a deep understanding and appreciation of the utility of the language and the database of Progress®. Pronto mainly works QAD, INFOR and EPICOR®. They have their roots in the Progress 4th G/L language or still utilize the language. This is because INFOR and EPICOR are now a 100% .NET stack. A multitude of other systems are supported by Pronto Progress including Warehouse and Distribution solutions from Apero and legacy systems such as Syteline, Symix, Syman, Vantage and Vista. If you have it, we'll support it. Pronto Progress will get your business working efficiently with the technology stack already in place.

DATABASE ADMINISTRATION

All databases are monitored to insure proper backups are being made. We also assure the recovery of the database from a backup. We check databases against any corruption. Pronto also updates any database software, provides installation of all patches, index and stored procedure integrity. Pronto's developers also engage in efficiency monitoring, query tuning, database locking and database tuning. Schema changes are reviewed and applied. Each client is given personalized advice on database management manners. The ERP & CORE ERP databases are Microsoft SQL, ORACLE and PROGRESS. This service often extends to other databases such as Microsoft Access or MySQL.

CRYSTAL AND SSRS REPORTING

Pronto provides reporting support for automated document production, debugging, design, filtering, formatting, functional fitness, and summarization. Developers at Pronto provide support for speciality label printers such as Zebra label and reporting written in Progress® 4thGL or its derivatives. Pronto supports database reporting tools your business uses such as Microsoft Access, SQL or custom/legacy reporting. ODBC and other database connectivity are also supported.

BI BUSINESS INTELLIGENCE

Pronto is a business partner of Rocket Software maker of CorVu. We also support other business intelligence software. Support packages include upgrades, installation, user training and development of data cubes and reporting views. This is all done at the direction and request of the client.

CRYSTAL REPORTING, AN SAP PRODUCT

SAP Crystal Reports is a robust production reporting tool which performs well on early versions of EPICOR. This includes E9, Vantage and Vista. SAP Crystal Reports turns almost any data source into interactive, actionable information. The data can be accessed offline or online, from applications, portals and mobile devices.
Our experience with Crystal Reports at Pronto Progress extends to reports, charts and a near Business Intelligence experience.

Because of EPICOR's move to a purely .NET stack, Pronto is experienced in moving previously written Crystal Reports to the E10 supported Microsoft® SSRS tool. (SQL Server Reporting Services)

TELERIK REPORTING

Crystal and SSRS are the gold standard for deployed, pre-built ERP packages that Pronto Progress works with. This includes Navision, QAD, Epicor, SAP and INFOR.

There are business people who insist on truly state of the art reporting which would require more native development skills. Pronto Progress uses the Telerik reporting tools for heroic speed, accuracy and deployability. This is a tightly integrated capability that fits the wide ranging demands of some of the most sophisticated customers. Telerik reporting tools enable Pronto to exploit multiple asymmetric data sources such as web services, RSS feeds, disconnected EXCEL files and so very much more, all in one reported dashboard.

HTML5 MVC KENDO UI

Kendo UI is an HTML5 user interface framework for building interactive and high-performance websites and applications. The framework comes with a library of 70+ UI widgets, an abundance of data-visualization gadgets, client-side data source, and a built-in MVVM (Model-View-ViewModel) library. Kendo UI provides AngularJS and Bootstrap integration. Kendo UI is distributed as part of several product units. Your business can choose product units based on your project requirements. Pronto routinely writes SOAP (Simple Object Access Protocol) using XML (Extensible Markup Language) and JSON (JavaScript Object Notation) web services. This supports .Net applications or truly native iOS and Android applications.

OFFICE HELP DESK

Microsoft Office assistance, and similar products, including but not limited to Word, Excel, PowerPoint, Project, Visio and Outlook will be provided. This support will include how-to, formulations, best practices, tips and know-how which may include writing scripts or macros. The hours for the OFFICE HELP DESK are from 8AM-5PM CT, Monday through Friday excluding holidays. All tickets can be opened 24 hours a day by emailing helpdesk@prontoprogress.com or by calling 1-(262)-524-5500 during business hours (8AM-5PM CT)

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SSRS REPORTING

Pronto Progress supports Reporting Services (SSRS) SQL Server 2016 and Other Versions

Pronto will create, deploy, and manage reports for your organization with the range of ready-to-use tools and services that SQL Server Reporting Services provides.
Reports can be mobile, interactive, tabular, and graphical. This includes a variety of data, including relational, multidimensional, and XML-based data sources. Pronto Progress Inc. can create reports which include rich data visualizations, including charts, maps, sparklines, and KPIs. Pronto Progress technicians will design Reporting Services reports within the Microsoft Visual Studio environment, fully integrated with SQL Server tools and components.
We can use Reporting Services reports in the standalone Report Builder app or Reporting Services mobile reports in the Mobile Report Publisher.

PROGRESS® DEVELOPMENT AND MAINTENANCE

Pronto Progress became a partner of Progress® Software Corporation and Ticker PRGS in 1990. Pronto Progress has maintained a deep understanding and appreciation of the utility, language, and the database of Progress®. Pronto works with ERPs such as (QAD, INFOR and EPICOR®). They all have their roots in the Progress 4th G/L language or still utilize the language although INFOR and EPICOR. Pronto Progress supports a multitude of other systems. This includes warehouse and distribution solutions from Apero. Legacy systems such as Syteline, Symix, Syman, Vantage and Vista are also supported. If you have it, Pronto will support it. We can work with h the technology stack you already have in place.

NATIVESCRIPT BY TELERIK

Pronto Progress developed a Yacht management system in 2010 for Bluewater in Fort Lauderdale, FL. This .NET cross platform was based on the Silverlight tools from Microsoft. Pronto Progress utilized robust controls from Telerik to make an appealing application that could work whether the yachtsman had web access.

This relationship with Telerik has grown to include development for iOS and Android and Windows Mobile devices using a single code base to support multiple devices.

DBA
DATABASE ADMINISTRATION & PERFORMANCE TUNING

Progress® Microsoft® SQL, Microsoft® Access, Oracle, MySQL, are database technologies that Pronto Progress will support, install, tune, backup and restore.

If you engage Pronto through our ESP process, we will monitor all databases to insure proper backups are being made. In the event of a recovery, Pronto will engage in the backup process. The process will ensure your database is restored to the last possible valid transaction. Health Checks will be routinely performed to ensure database integrity against any corruption.

Pronto Progress will perform updates of database software, installation of patches, security patches, index rebuilds and stored procedure tuning under any engagement. Schema changes will be created or reviewed and applied.

BI
BUSINESS INTELLIGENCE & CORVU

Pronto Progress is a business partner of Rocket Software, the maker of CorVu and Discover. Pronto supports a host of other BI solutions; This incudes some that we have already developed for EPICOR, QAD and Infor.

CorVu business intelligence solutions help organizations transform high volumes of raw data into meaningful information. This helps organizations identify new opportunities, act on critical issues, and modify failing processes. Rocket BI and Analytics solutions include application developer-focused products and end user enablement and deployment products.

CorVu NG is a stand-alone solution for developers that offers an advanced visual application development platform to create extensive and intuitive user interactions for communities of end users. CorBusiness, HyperVu, and CorPortfolio work together to provide a design and deployment environment more suitable to business users/non-developers.

CorVu enterprise performance management solutions help organizations transform static document and spreadsheet-based strategies into execution. CorVu is complete with automation and mobile access capabilities.

BI
ROCKET DISCOVER

Discover is the ROCKET solution for Self-Service Data Preparation. Explore the intuitive data canvas. Connect to local data sources, server based, relational, cloud, and mainframe. BI Rocket Discover supports IBM Cognos TM1 and Cognos 10 BI. Seven simple operations let you join filter, append, sum, and pivot your data across disparate sources.Your business now has enriched data to populate your next visualization for deeper insights. Data lineage shows you field origin of each data element. This ensures tighter governance and confidence in the data you are using.

Your business can define, communicate, assess, and manage your key objectives, initiatives, and operational metrics. Your users will be empowered to understand current performance, evolve corporate strategy, and collectively contribute to the improvement of operating results.

Start making more informed business decisions today! Experience the power of Rocket Discover.

Connect & Enrich - Instantly add and blend data sources across the enterprise.

Explore & Discover - Create countless dashboards and begin data exploration & analytics.

Share & Collaborate - Simply drag and drop a dashboard into a chat box, to start collaborating with your team. Discover Data Your Way.